Support Board

Date/Time: Fri, 26 Apr 2024 05:54:33 +0000

Post From: Chartbook Crashing from Custom Studies: Caught an unhandled exception in c_Chart:WindowProc.

[2019-10-09 13:35:33] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We are continuing to test your Chartbook on a release build and completely stable. No there is nothing more that we need other than the Chartbook. Actually, we can now see what the problem is. You are running custom studies now that we look at your screenshot again. That is where the problem is. Refer to the instructions here: Sierra Chart Unexpectedly Shutting Down \| Memory Errors \| Unusual Software Problems \| Exception Errors \| Freezing of User Interface Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-09 13:36:42