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Date/Time: Tue, 11 Aug 2020 04:17:10 +0000



Post From: I am trying to link this acct w my CME member clearing firm

[2019-10-09 10:52:01]
Sierra Chart Engineering - Posts: 88505 | Ending Date: 2021-04-05
Yes we are familiar with this, and we did share the "Sierra Chart" company with Nirvana and they just need to add the trading account to the SierraChartFIX_2 user on the TT system.

So progress is being made. If the account has been assigned we just need to be advised of this. You can start a ticket here when that is the case:
https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets

As of yet the trading account has not been assigned.

1. Everything remains the same with pricing. No changes.

2. There is nothing extra for the data feed. But you will want to switch to our new Denali Exchange data feed next month. That data feed is 20 a-month plus exchange fees. They are just not aware that you are already paying for the data feed.

The only thing additional you will pay for is $0.10 per contract per side.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-10-09 10:52:55