Support Board

Date/Time: Mon, 20 May 2024 02:48:54 +0000

Post From: I need an email to contact directly sierrachart

[2019-10-07 19:00:05] Link To Thread - Link To Post [Go To First Post]
User348929 - Posts: 16
Hi, I m trading with Stage5/sierrachart/rithmic. And Rithmic is regularly disconnected. 2 times I was in a position... Last Friday, i was not in a position but it lasts at least 10 min. So i cannot trade anymore!!! Too dangerous!!! I contacted Stage 5. Ian and Max disapeared... no answer from Stage 5. I contacted Rithmic, they told me to contact Sierrachart. I live in Thailand, and they recommanded to connect to Rithmic in Singapore. How can i do it? Who can i contact? This needs to be fixed soon. It needs to be fixed before Wednesday. Otherwise i quit Sierrachart & Stage 5 & rithmic. I cannot risk to lose all my money. I'm supposed to renew with sierrachart before the 13th, i will not. Rgds, Corinne