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Date/Time: Fri, 29 Mar 2024 10:06:00 +0000



Post From: Notice: Transact Websocket Connectivity Issue

[2019-09-30 21:32:59]
Sierra Chart Engineering - Posts: 104368
In regards to post #96, contact Transact about this . They should be able to tell from their server-side what the issue is.

We will remove those messages. That is provides additional confirmation to us, that this problem with lost connections and websocket frame corruptions was definitively never on the Sierra Chart side. The corruption was coming from the Transact side. We did indicate that previously and that is with certainty.


In regards to post #97, that is something we need to take care of. That will be solved in the next release.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing