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Direct MessagesDate/Time: Sun, 05 May 2024 15:07:01 +0000
Post From: SC 1991 64 bit New Installation
| [2019-09-30 20:04:39] |
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If that is what Transact is tell you please consider using another supported trading service. What they are telling you is not even true. They can so easily solve this problem. This is not making any sense. Please let us know if you need help with that. According to that statement, TRANSACT WS will only work with a copy of SC installed along with their trading platform and launched by the trading platform. This makes no technical sense. The connection method to Transact is completely identical whether Sierra Chart is provided through Transact or used separately. So therefore if they are not allowing a connection to the websocket connection unless you are using Sierra Chart provided by them, then this is deliberate. Why are they doing that?Please do not continue with Transact. If they have any complaint about what we are saying here, this is simply something they must take responsibility for. They are not solving a problem which is so simple for them to solve and you are saying they have given you a final answer. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-09-30 20:07:51
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