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Direct MessagesDate/Time: Thu, 18 Apr 2024 14:30:59 +0000
Post From: Notice: Transact Websocket Connectivity Issue
| [2019-09-30 11:32:02] |
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They claimed that the order price being passed from Sierra was incorrect and shut off trading.
Yes, this is resolved and working properly. The problem was that Transact uses integers for order prices and market data and those represent the number of ticks. So to translate these values to the true floating-point value, requires the use of a multiplier. This multiplier was at the default value of 1 when using one of the Sierra Chart data feeds. This was the reason for the order price issue. It is resolved in 1991.I believe subsequently that Sierra corrected this problem. However, I have not tested with them since. They kept saying everything was working from their side. In any case, I have two questions; 1. Is live trading from the charts working with TransAct now? 2. If so, are the orders also reflected in the TransAct DOM (Ladder) at the same time as it was with the old TransAct Bridge (v 1941)? In regards to post # 94, we definitely see this as an issue on the Transact side. And also 1993 will support market depth from Transact. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |