Support Board

Date/Time: Mon, 20 May 2024 00:55:09 +0000

Post From: Autospreader functionality

[2019-09-25 10:35:06] Link To Thread - Link To Post [Go To First Post]
Https://tradingbalance.co.uk - Posts: 44
http://www.sierrachart.com/image.php?Image=1569406079211.png http://www.sierrachart.com/image.php?Image=1569406967554.png Would it be possible to get some paid support, I have been struggling for 3 days with the spreader study. I believe I am following the instructions fully. Firstly, ys I can creat the spread using either a high accuracy chart setup with multiple charts or using a DOM spread study. The Calculated prices are correct I believe but I am having issues with the scaling ( yes I have reset scales and played with those settings also). When entering an order in using both methods (High Accuracy or DOM spread) orders are filled instantly either the bid or offer as the order is entered as a single order (without hedge) on the primary symbol the spread price. If the spread price is above or below the underlying symbol price it is filled immediatly whereas opposing buys and sells are entered as limits 00's of ticks away. You can see in the GBX ZN image above there are multiple buy limit orders way above the current traded price. The scales of the spread are also not correct, I have had full-page DOMS with only 5 prices displayed that are not near the market. I really have tried everything and waiting for support, can I pay for assistance, please.