Login Page - Create Account

Support Board


Date/Time: Sat, 04 May 2024 17:31:28 +0000



Post From: Auto Save function

[2019-09-24 12:20:46]
Sierra Chart Engineering - Posts: 104368
Look at the modified date-time of your Chartbook in the Windows file manager and see if it actually was saved. If it was saved, then it was saved. There simply is no possibility of anything going wrong here. It is definitely very fair for us to put the blame on the operating system or a user misunderstanding if something is going wrong in regards to this. The saving of Chartbooks is very very reliable. There simply is no room for anything to go wrong unless the files are set to read-only. And in that case there would be an error message logged in the Window >>Message Log indicating this.

There are backup Chartbook's available:
Chartbooks (Workspaces): Accessing a Backup Chartbook File
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-09-24 12:22:59