Support Board

Date/Time: Tue, 21 May 2024 02:21:42 +0000

Post From: Auto trading and Acccount :no account specified error

[2019-09-16 03:23:29] Link To Thread - Link To Post [Go To First Post]
User556932 - Posts: 31
Hi SC support I am on SC v 1983. FXCM is my broker, and I also use FXColo as a remote site (VPS?) Background: Was auto trading using the Trading System Based on Alert Condition functionality last Thurs Fri no problem while trading Ger30,US30, and SPX500. Performance was as expected. Problem: Today, initially Autotrading was not working on any of these names. I found a message on Trade Activity Log saying "Setting orders waiting for service update, as updated. Account : No account specified" . I tried re-booting VPS site several times. Now SPX500 functionality is working, but still can't autotrade US30 or Ger30. Have also just seen on Trade Service Log a message for US30 saying US30[M] 60 Min #2 \| Automated Trading is disabled. Trade Action not performed. Select 'Trade >> Auto Trading Enabled - Global/Chart' to enable. \| 2019-09-16 10:59:41.763 but please note Auto trading is enabled for both Global and Chart. Are you able to advise steps I can take to remedy both issues? Thanks in advance