Support Board

Date/Time: Thu, 25 Apr 2024 03:36:04 +0000

Post From: Notice: Transact Websocket Connectivity Issue

[2019-09-13 02:29:01] Link To Thread - Link To Post [Go To First Post]
U_winks - Posts: 190
Don't be tricked by Transact or Infinity Futures into updating to v1986 and above. Their websocket connection is still useless. User Crtfyd did that and encountered this problem, which SC Support confirmed: The Transact websocket connection does not provide market depth data. Only the top of book. But you should still see bars based on the top of book. We are looking into this now. NO BID ASK \| Post: 191752 Ok we looked into this, the problem is the new Transact websocket data feed does not even provide best bid and ask size data either. NO BID ASK \| Post: 191759 Stick to v1941 for the time being, as advised by Transact staff themselves: FYI: Just got off phone with Transact. He had me revert back to version 1941 (last one to work before new socket) and Bid/Ask works fine. He said first time he's heard of it. He said stay on this version until further notice. So you guys can do your stuff wherever the problem may be. Reference thread: NO BID ASK