Support Board

Date/Time: Tue, 23 Apr 2024 11:40:23 +0000

Post From: Notice: Transact Websocket Connectivity Issue

[2019-09-09 04:31:47] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
If you cannot connect, then just make sure you have set the correct settings as explained here: https://www.sierrachart.com/index.php?page=doc/TransAct.php#SetupInstructions And if you still cannot connect, then contact Transact support and they will allow the connection. You need to ask them to allow your Transact account to be able to use the new websocket connection. If you continue to have problems connecting to Transact using the new websocket connection even after having asked them to allow the connection and there is an account logon error, then ask your broker about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-09-09 07:02:46