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Date/Time: Wed, 15 May 2024 15:22:46 +0000



Post From: LMAX down

[2019-09-04 07:40:28]
Sierra Chart Engineering - Posts: 104368
Yes we are aware. We are working on this now. It is an apparent problem with the data center. We are contacting them.

At this point in time, do your trading through the LMAX trading software. If you have any open server-side bracket orders, those will no longer be managed during the interruption as explained here:
https://www.sierrachart.com/index.php?page=doc/LMAX.php#UnderstandingHowServerSideOCOAndBracketOrdersAreImplemented
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-09-04 08:46:00