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Direct MessagesDate/Time: Sat, 04 May 2024 08:37:19 +0000
Post From: Urgent:Real time connection cancelled in demo period
| [2019-09-02 11:43:08] |
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We see the email communication above. But your broker needs to let us know you have a trading account by sending an email to support@sierrachart.com stating your name and account number and that you have a funded futures trading account. The CME requires this. We will authorize the data for another two days. Have you sent us any account statements yet? We have to check to see if we have released a feature to upload those in a secure way. But in addition to the statements, we need a statement from your broker directly. You should start to receive the real-time data in a few minutes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-09-02 11:44:54
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