Support Board

Date/Time: Mon, 06 May 2024 16:36:34 +0000

Post From: Help for Transact Connection

[2019-08-30 17:34:55] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We did hear from Transact, and actually what the problem is that the server we were testing on is different than the production server you are using. The Transact server you are connecting to is not compatible with the JSON decoding we are using. We need to switch back to the binary price packet processing. We are going to do that now and release version 1983. This will be out in about 10 more minutes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-30 17:45:49