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Date/Time: Mon, 06 May 2024 23:17:21 +0000



Post From: Help for Transact Connection

[2019-08-30 16:49:37]
Sierra Chart Engineering - Posts: 104368
We will report this to Transact again. The issue is with a websocket data issue on the Transact side and also the websocket connection on the Transact side does not support trading.

So just use version 1941 for now. Here are instructions:
Software Download: Fast Update

And for the record, the websocket functionality in Sierra Chart is extensively used with CQG and BitMex users with far more than a thousand users, with no problems ever like this for years. Nothing like this at all. And the websocket connectivity has been extensively examined by us and we just do not see any problem at all on our side.

and the 64-bit version does not work
What exactly do you mean by this?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-30 16:50:36