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Date/Time: Mon, 06 May 2024 00:01:11 +0000



Post From: Footprint chart candle and data issues

[2019-08-29 20:31:26]
Sierra Chart Engineering - Posts: 104368
Follow the instructions in this section here:
Number Of Trades, Volume or Range Bar Charts Do Not Match Setting or Are Not Accurate or Are Inconsistent: General Information and Related Settings

Definitely keep this setting unchecked:
Auto-Set from Data Feed

Both of you need to do this as well:

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-29 20:32:54