Support Board

Date/Time: Sun, 19 May 2024 02:58:08 +0000

Post From: User Question

[2019-08-28 11:36:04] Link To Thread - Link To Post [Go To First Post]
User17394 - Posts: 8
Thanks for your response. It does look like a margin related issue. The Trading Log confirms that the the initial margin was USD2000 and then an additional USD2000 was associated with the Flatten request timing. This exceeded the account size. I cannot equate the referenced solution information to what was happening. Here is an example of the scenarios that occurred: I had a trade position of +2 with the Stops 10 ticks below. I hit the Flatten button when the price went 5 ticks against me. The Stop and Target working orders were removed but the +2 position was left open. As the price continued down I saw that the position was still open and no longer protected so I hit the flatten button again which closed the open position. Does this mean that the Flatten process needs twice the margin in the account?