Login Page - Create Account

Support Board


Date/Time: Sun, 05 May 2024 13:01:35 +0000



Post From: Charts are totally damaged - did nothing special

[2019-08-21 23:58:21]
Sierra Chart Engineering - Posts: 104368
We checked December GC in the CQG data we have. We are not seeing any data errors. Therefore, just follow this procedure here to completely re-download the data:

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-21 23:59:13