Support Board

Date/Time: Fri, 03 May 2024 16:46:00 +0000

Post From: Chart Books Issue

[2019-08-21 01:52:05] Link To Thread - Link To Post [Go To First Post]
User244781 - Posts: 2
After leaving my computer for a short while, I returned and all the charts were totally messed up. I tried to close down the program, and even reinstall the latest version.. everything is still totally screwed up. I opened multiple saved workbooks and all those charts are also not loading properly. Is there an issue with the Sierra Charts program? I called my broker (AMP), they said there was no problem on their end or with my CQG datafeed. They told me to write you a ticket to confirm the problem. Please help. Thanks. For example, all my renko charts just show a straight 45 degree incline of green bars forever. If I open a new chart, fresh from scratch.. I get the same issue. Almost all my charts (but not every single one), are loading incorrectly and showing data incorrectly. I honestly can't even trade right now, the charts are just a big mess of information.