Login Page - Create Account

Support Board


Date/Time: Thu, 28 Mar 2024 09:10:51 +0000



Post From: Question about Denali Data Feed and exchange-traded spread symbol scale

[2019-08-17 22:30:19]
Sierra Chart Engineering - Posts: 104368
We we did release prerelease version 1976 which corrects the incorrect prices when downloading historical daily data for exchange traded spreads in this isolated case for CL with the Sierra Chart order routing service.

But we want to do some more work on the historical daily data on the servers as well today. This is why you did not hear from us yesterday on this. So we think it is best that you just wait before re-downloading the data until you hear from us on that.

You can still update now though:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-17 22:30:47