Support Board

Date/Time: Sat, 20 Apr 2024 13:46:43 +0000

Post From: Question about Denali Data Feed and exchange-traded spread symbol scale

[2019-08-15 21:59:50] Link To Thread - Link To Post [Go To First Post]
ErikT - Posts: 117
Honestly, guys, I'm dumbfounded by this response. I'm reporting that charts that worked perfectly fine with the CQG feed don't work with the new TT version of the Denali feed, and trying to work with you to find a solution to solve this problem. I've followed the direction you've given to the letter, and it hasn't helped. You say there are "rock solid solutions to all of the above", but the solutions you actually provided earlier didn't help. Frankly, I think it's ridiculous for you to demand that we do this as paid support, but if that's what it takes to solve the problem, fine. Please call me on 954 892 5165, and I'll be happy to pay the fee if we can solve this and move forward. Thanks, Erik