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Date/Time: Thu, 25 Apr 2024 13:39:05 +0000



Post From: Question about Denali Data Feed and exchange-traded spread symbol scale

[2019-08-15 16:56:14]
ErikT - Posts: 117
My charting problems using SC1971 with the Denali/TT FIX ORS feed are only getting worse, not better, after following the instructions given here.

Attached file "CL Spreads CQG Feed.jpg" contrasted with "CL Spreads Denali Feed.jpg" shows an example of just one of the charts showing identical symptoms. The big price dislocations in the Denali version which go off-screen are all excursions to x100 prices that never happened. In other words, in the period Aug. 12-Aug. 15, there were actual prices like $0.32 that got processed (and are still charting) as $32.00. Probably important: During loading of the .CHT, I noticed the price scale jump from x100 to correct at one point. Makes me think that during initialization some values are being marked at the x100 prices before SC resets to the correct scale for the data feed.

The history of this is as follows:
* When the chart was originally converted to SC symbol format, it worked in daily view but not intraday.
* On your direction, I changed multiplier of all AddAdditionalSymbol studies to 0.01. That temporarily allowed both historical and intraday to function as desired. But I did not have occasion to shut down and restart SC until last night, and that seems to have been the catalyst to expose new issues (see below).
* On your direction, I refreshed global symbol settings and then used the button on F5 Chart Settings to apply them to this chart.
* It seemed to work on this chart (but not newly created ones) until I shut down and reloaded SC. On the re-opening of the .CHT, this chart and most others came up with these new errors introduced. During the load of the .CHT file, it appeared to jump back and forth between price scales.
* Re-applied global chart settings to make absolutely sure they were applied to this chart, then Reload/Recalculate. No change in results.

Since the catalyst was shutting down and restarting SC, I cannot tell whether something we did per your direction in this thread contributed to breaking it, or if it was just going to break anyway on the next re-opening of Sierra Charts.

All things considered, I am very keen to find a way to use the non-TT-supplied Denali feed as my primary charting data feed. Seems the TT feed has serious problems. I still need a way to enter trades to Advantage from SC, but I could run a 2nd installation of SC on the other feed just for that purpose if necessary.

Thanks
Date Time Of Last Edit: 2019-08-15 16:57:04
imageCL Spreads CQG Feed.JPG / V - Attached On 2019-08-15 16:56:42 UTC - Size: 498.69 KB - 324 views
imageCL Spreads Denali Feed.JPG / V - Attached On 2019-08-15 16:56:53 UTC - Size: 431.09 KB - 496 views