Login Page - Create Account

Support Board


Date/Time: Sun, 19 May 2024 03:16:32 +0000



Post From: Missing data in charts.

[2019-08-12 16:42:36]
JEM.TRADES - Posts: 16
Hello support,

I'm having the following issue, I have one of my charts with the following session times:

(All times are Central US Time)

Start time: 8:30
End time: 15:15
Evening start: 17:00
Evening end time: 8:29:59
Use evening session is checked.

I go to a 1 min chart and using the crosshair I see that there's information missing. The last bar for the session closes at 15:15 and the bar right after that jumps to 18:00. This means I'm missing information from 17:00 to 17:59:59.

On a different chart, I have the following session times:
Start time: 00:00.
End time: 23:59:59.
Not using evening session.

Using a 1 min chart it jumps from 16:59 to 18:00.

The symbols I used for testing are: RTY and CL.

Any help will be highly appreciated.

Thanks!