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Direct MessagesDate/Time: Fri, 26 Apr 2024 19:10:59 +0000
Post From: Question about Denali Data Feed and exchange-traded spread symbol scale
| [2019-08-10 23:46:22] |
| ErikT - Posts: 117 |
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I deleted my prior support request on this subject last week because your comment about setting the multiplier in AddAdditionalSymbol study settings seemed to address my issue. But after considerable further research, I'm convinced there is a real problem here. This occurred after switching from CQG to Denali feed on SC 1971. Symptoms: 1. When creating charts using exchange-traded spread symbols as their primary symbol, SC 1971 intermittently displays the price in x100 scale. I have been extra diligent to navigate the GET SPREADS tree in File>>Find Symbol rather than just typing the symbol free-hand to make absolutely sure the symbol is correct. Sometimes is displays correctly, sometimes not. So far I can find no pattern to predict when the error will occur. I can find nothing in F5 chart settings equivalent to the 'multiplier' that solved the problem in the AddAdditionalSymbol study. Once this happens, the only solution I can find is to delete the chart and try again until it displays correctly. Once it does, it doesn't seem to change back after that. 2. In the attached screen grab of a quoteboard full of 1-month CL spreads, some symbols display correctly but seemingly randomly, others are x100. I can find no setting on quoteboard to change the multiplier to make them correct. Also, this quoteboard was loaded from a .SymbolList (also attached) which contained more symbols than the Quoteboard displayed. I can't tell if the problems are related but apparently it stopped short of loading all the symbols in the symbol list file. 3. When using exchange traded spread symbols with AddAdditionalSymbol, it works fine (without the need to manually set the multiplier) on historical charts, but not on intraday charts, where the problem can be remedied by setting the multiplier to .01. Seems weird that one would work but not the other. Thanks in advance! |
 Spread QB.JPG / V - Attached On 2019-08-10 23:29:21 UTC - Size: 352.04 KB - 408 views Private File |