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Date/Time: Fri, 03 May 2024 04:23:24 +0000



Post From: Market Order Issue

[2019-08-09 17:24:46]
Sierra Chart Engineering - Posts: 104368
You need to determine the source of that order. Refer to:
Trade Activity Log Analysis: Determining the Origin of a New/Modified Order

And Sierra Chart does not automatically submit orders unless you have set something automated related to that.

My trade activity stated that it was a "synchronized internal order."
This relates only to a Position. Not for order entry. And also the exact text is different. And it would say "Synchronized Internal Position quantity to current Service Position quantity. New Internal Position quantity: #"

Update: We looked at your screenshot. That order was never submitted from Sierra Chart. You need to contact your broker. There is no record in the Trade Activity Log of that order. When Sierra Chart connected to CQG, the position quantity was set to 1.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-09 17:27:05