Support Board

Date/Time: Mon, 29 Apr 2024 09:07:56 +0000

Post From: Sierra direct

[2019-08-08 05:01:43] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Opted for Transact Market data as sierra direct was hanging with Transact with error . We want to understand this better. And if you are missing any Chartbook's or other files we can help you with that as well. Let us know if you want us to help you using remote assistance with either of these. There is no cost for this. I tried to roll back to prior version but Sierra chart took me to some old version dated Sep 2018 . This does not make sense. We do not know what you did. You are not going to have some kind of random problem like this. This is completely impossible. You can control specifically what version you want to get back to: Software Download: Software Rollback Procedure Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-08 06:20:17