Support Board

Date/Time: Thu, 16 May 2024 15:27:39 +0000

Post From: Sierra Issues

[2019-08-05 05:10:30] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We see you are using the TT order routing. Refer to the information of an incident on August 2 about this: TT Order Routing issue 2019-08-02 There were no phantom trades. Any orders you submitted, would have been processed and executed. And that Position quantity should be accurate. It does make sense there was no average price due to the issue: Look at what it says in the green box! +1 @0.00E\|P/L: 0.00P. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-05 05:11:12