Support Board

Date/Time: Wed, 01 May 2024 14:53:43 +0000

Post From: Prevent spreadsheet trading if there was already an order

[2013-12-05 15:25:20] Link To Thread - Link To Post [Go To First Post]
JordiE - Posts: 38
Hi, it's me again. I hope you're fine. FXCM Support, has just informed the problem could be because our FXCM Account 6444012002 traded through SierraCharts, had "hedging active" while, as far as I remember, I deactivated both when I opened them (the copied Account 6444012145 had, efectively, "hedging" deactivated as I supossed to be). So, I've just deactivated Hedging on the 6444012002 and "cleaned" all non-normal existing open trades, to check from now on, if the situation goes to normal. If this is the case then, most probably, I misinterpreted a "Double-Shot" from SierraCharts, to the fact to see both trades on the FXCM TradingStation screen. (the one to cancel the previous existing one and the one to entry the new position, plus the previous existing position not cancelled due to Hedging funcionality) So please, don't use your time to analize our problem for a while, and wait for the results of turning-off Hedging. I'll keep you updated. For the time being, lot of thanks to Support Team and also to tomgilb for your suggestions and time. Best regards and have a nice evening...! Jordi