Support Board

Date/Time: Sun, 19 May 2024 09:16:56 +0000

Post From: Eurex

[2019-08-02 06:06:49] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is something that we really cannot help with. It is not within our control. At least not easily. We think the explanation for this is the other program is using a different Rithmic server. Probably closer to your location. You can control the server through Global Settings >> Data/Trade Service Settings>> Service Setting >> Server from within Sierra Chart. Please also be aware we have this new service available: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing