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Date/Time: Fri, 10 May 2024 17:02:32 +0000



Post From: 2nd instance unresponsive (v1959.v1960)

[2019-07-29 21:09:17]
Sierra Chart Engineering - Posts: 104368
I was in the process of optimizing my chartbook before updating again to recreate the problem. I had some old sheets from when i used to use rithmic that i was no longer using in one of the spreadsheets. I got this error after deleting them before it became unresponsive. I don't know if this problem is related but this error might help fix a bug if it is one.

Can you privately attach here that Spreadsheet file and tell us, what particular sheets you are deleting. Or exactly how to reproduce. We will then see what the problem is. This is a separate issue though from the performance issue. We will look into it and resolve. We want the file as it exists before the sheets have been deleted and you can find a backup of it in the /Backups subfolder in the Sierra Chart installation folder.

We are still not totally clear about the performance issue but we have released 1961. Test that one and see if you have a problem still. We may need to do some optimizations related to generating timer events.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Date Time Of Last Edit: 2019-07-29 21:11:12