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Date/Time: Fri, 29 Mar 2024 15:35:17 +0000



Post From: Bid and Ask Depth Bars (1950) showing spikes and incorrect values

[2019-07-26 19:14:16]
Sierra Chart Engineering - Posts: 104368
the chart is from a Destination instance as described here
https://www.sierrachart.com/index.php?page=doc/MultipleServices.html#AccessingMarketDataFromOtherInstancesOfSierraChart_Instructions
At the time of the screenshot this was the setup:
Source instance 1941
Destination instance 1957
Please find attached the chartbook
This is not a technically correct set up for the Bid and Ask Depth Bars study in the latest version. We would have to analyze why specifically you get the result that you do, but the study will not have the necessary data with this configuration. We will not spend further time analyzing this.

The study is only assured to show data and be correct, when using the latest version of Sierra Chart. Which is currently 1957. You must be using this version or higher consistently. Data from an older version will not work properly with this study.



I have noticed that if I add a Market Depth Historical Graph study, there is an hole in the DEPTH data but the file is the same (previously recorded in the Destination instance 1957)
This means there was no market depth data recorded there. There is a difference in what is displayed by default between the versions.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-07-26 19:17:03