Login Page - Create Account

Support Board


Date/Time: Sat, 05 Jul 2025 07:49:03 +0000



Post From: Large delay in realtime intraday chart.

[2019-07-25 01:19:01]
Sierra Chart Engineering - Posts: 104368
Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2019-07-24 18:20:27.393
This line indicates that this instance of Sierra Chart was not connected to your live funded trading account this month.

Follow the instructions here to do that:
https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#ConnectingOnlyOnceAMonthToTradingAccount
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-07-25 01:19:56