Support Board

Date/Time: Fri, 26 Apr 2024 17:04:54 +0000

Post From: New datafeed stopped working

[2013-12-03 17:40:38] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Until we determine what the problem is, we need to know are you at least receiving the data feed from your Trading service? If not, then uncheck Global Settings >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds. And then reconnect to the data feed until we determine what the source of the problem is. We know there is one case that this could happen, when you alter the Global Symbol Settings for the symbol and that will be resolved today. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-12-03 17:41:00