Home >> Support Board

Support Board

Date/Time: Tue, 21 May 2024 08:18:46 +0000

How to Post a Message for Support

Post From: Issues with new Denali Exchange Data Feed

[2019-07-19 17:37:48] Link To Thread - Link To Post [Go To First Post]
User268716 - Posts: 3
Software version: 1951 64-bit \| 2019-07-19 10:35:17.706 Enabled for: Advanced Features 2. \| 2019-07-19 10:35:17.706 Enabled for: Sierra Chart Historical Data Service. \| 2019-07-19 10:35:17.706 Enabled for exchange2: CME (Trading Account Required) \| 2019-07-19 10:35:17.706 Enabled for exchange2: CBOT (Trading Account Required) \| 2019-07-19 10:35:17.706 Enabled for exchange2: COMEX (Trading Account Required) \| 2019-07-19 10:35:17.706 Enabled for exchange2: NYMEX (Trading Account Required) \| 2019-07-19 10:35:17.706 Allow Support for Sierra Chart Data Feeds is enabled. \| 2019-07-19 10:35:17.706 Current selected Data/Trading service: Rithmic Trading \| 2019-07-19 10:35:17.706 Custom symbol settings values: enabled \| 2019-07-19 10:35:17.706 Chart Update Interval: 500 \| 2019-07-19 10:35:17.706 Intraday Data Storage Time Unit: 0 \| 2019-07-19 10:35:17.706 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2019-07-19 10:35:17.706 2019-07-19 10:35:17 Local computer time \| 2019-07-19 10:35:17.706 2019-07-19 17:35:17 Local computer time in UTC \| 2019-07-19 10:35:17.706 2019-07-19 10:35:17 Local computer time in SC Time Zone \| 2019-07-19 10:35:17.706 2019-07-18 18:26:50 Server time in UTC \| 2019-07-19 10:35:17.706 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2019-07-19 10:35:17.706 Program path: C:\SierraChart\ \| 2019-07-19 10:35:17.706 Data Files path: C:\SierraChart\Data\ \| 2019-07-19 10:35:17.706 OS Version Number: 10.0 \| 2019-07-19 10:35:17.707 Locale Setting: C \| 2019-07-19 10:35:17.707 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll \| 2019-07-19 10:35:17.707 File >> Disconnect selected. \| 2019-07-19 10:35:22.427 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2019-07-19 10:35:22.428 Rithmic Trading \| Disconnected. \| 2019-07-19 10:35:22.438 HTTPS connection ID:11 to www.sierrachart.com:443 for request ID:11 (1) \| Creating socket. Using TLS 1.2. \| 2019-07-19 10:35:44.066 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 11. \| 2019-07-19 10:35:44.066 Current selected Data/Trading service: SC Data - All Services \| 2019-07-19 10:35:44.066 HTTPS connection ID:11 to www.sierrachart.com:443 for request ID:11 (1) \| Connecting to IP: 46.4.97.203. \| 2019-07-19 10:35:44.067 DTC Client socket (2) \| Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. \| 2019-07-19 10:35:46.515 * DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2019-07-19 10:35:46.515 DTC Client socket (2) \| Closed. \| 2019-07-19 10:35:46.515 SC Data - All Services \| Connected to data server. \| 2019-07-19 10:35:47.051 SC Data - All Services \| Starting real-time market data updates for: ESU9-CME. ID: 1 \| 2019-07-19 10:35:47.181 SC Data - All Services \| Subscribing to streaming market data in the service client is not supported. Symbol: ESU9-CME \| 2019-07-19 10:35:47.181 SC Data - All Services \| Requesting security definition data for: ESU9-CME. ID: 1 \| 2019-07-19 10:35:47.181 No historical data client is currently set to download historical Intraday data for ESU9-CME. \| 2019-07-19 10:35:47.181 Real-time Intraday chart data file updates started for ESU9-CME \| 2019-07-19 10:35:47.181 Intraday chart data file opened for ESU9-CME \| 2019-07-19 10:35:47.181 Symbol settings MD5 received. Request ID: 11. \| 2019-07-19 10:35:47.782 HTTPS connection ID:12 to www.sierrachart.com:443 for request ID:12 (2) \| Creating socket. Using TLS 1.2. \| 2019-07-19 10:35:47.782 Requested symbol settings for service code scdataallservices. Request ID: 12. \| 2019-07-19 10:35:47.782 HTTPS connection ID:12 to www.sierrachart.com:443 for request ID:12 (2) \| Connecting to IP: 46.4.97.203. \| 2019-07-19 10:35:47.783 HTTPS connection ID:11 to www.sierrachart.com:443 for request ID:11 (1) \| Shutdown started. Waiting for graceful close. \| 2019-07-19 10:35:48.024 HTTPS connection ID:11 to www.sierrachart.com:443 for request ID:11 (1) \| Socket gracefully closed by remote side. \| 2019-07-19 10:35:48.196 HTTPS connection ID:11 to www.sierrachart.com:443 for request ID:11 (1) \| Closed. \| 2019-07-19 10:35:48.196 Requesting market depth updates for: ESU9-CME if supported. \| 2019-07-19 10:35:52.055 Separate subscription for market depth updates not supported. ESU9-CME \| 2019-07-19 10:35:52.055 Symbol settings received. Request ID: 12. \| 2019-07-19 10:35:52.205 HTTPS connection ID:12 to www.sierrachart.com:443 for request ID:12 (2) \| Shutdown started. Waiting for graceful close. \| 2019-07-19 10:35:52.617 HTTPS connection ID:12 to www.sierrachart.com:443 for request ID:12 (2) \| Socket gracefully closed by remote side. \| 2019-07-19 10:35:52.780 HTTPS connection ID:12 to www.sierrachart.com:443 for request ID:12 (2) \| Closed. \| 2019-07-19 10:35:52.780