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Date/Time: Fri, 29 Mar 2024 13:50:05 +0000



Post From: Save windows configuration for multiscreen

[2013-12-02 20:00:50]
Sierra Chart Engineering - Posts: 104368
We are 99.99999% certain this is an issue on your system and we do hear about these problems from time to time with some systems.

Sierra Chart does save and restore the windows in their previous position as long as you saved the Chartbook before closing Sierra Chart, there is absolutely no doubt about that.

We really do not know what help we can offer with this. We had someone else report a problem with Time and Sales windows not being positioned as they were previously. And we looked into the issue very thoroughly, and determined very clearly the issue was with their system.

It is probably the video driver or operating system has some bug relating to multiple monitors. What we determined was actually going on is that the operating system was determining that Sierra Chart was positioning the window when we create and show it, at a position which was offscreen and it moved it back to the main monitor. Maybe this will help you with the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Date Time Of Last Edit: 2013-12-02 20:03:14