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Date/Time: Fri, 29 Mar 2024 02:11:17 +0000



Post From: Problem with CTS T4 Quotes

[2019-07-12 06:34:30]
Sierra Chart Engineering - Posts: 104368
who provides the customer service if there are questions, problems with orders or if immediate support is needed? Is it my broker's tech support, Sierra Chart support, or TT support?
You will contact your broker. We are merely providing a reliable and redundant gateway to TT.

The broker will be able to access your account and orders and handle any issues with them. For example, if an order is rejected, we do not have any control over that. Only your broker can handle that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing