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Date/Time: Mon, 29 Apr 2024 01:27:40 +0000



Post From: help

[2013-12-02 18:59:42]
Sierra Chart Engineering - Posts: 104368
We have looked into this, and apparently the problem is because you are running a significantly older version, there is an issue with the access to historical data. You will need to update by selecting Help >> Download Current Version.

After the update follow the instructions in help topic 7.1 to download the missing data:
http://www.sierrachart.com/index.php?l=doc/helpdetails7.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing