Login Page - Create Account

Support Board


Date/Time: Sun, 19 May 2024 03:15:35 +0000



Post From: Sierra/Infinity(Transact) Partnership Question

[2019-07-09 02:43:22]
User90125 - Posts: 715
Errors in Trade Service Log from v1946 64-bit (27668:27669), Transact WS LIVE connection:

Requesting order status for non-responsive order. | Symbol: 6AU9 | TradeAccount: 90125 | InternalOrderID: 249 | Current Status: Order Sent | 2019-07-08 20:03:31.604 *
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 249. Service Order ID: (none). Symbol: 6AU9. Account: 90125 | 2019-07-08 20:04:01.596 *
Requesting order status for non-responsive order. | Symbol: QGQ9 | TradeAccount: 90125 | InternalOrderID: 250 | Current Status: Order Sent | 2019-07-08 20:07:21.623 *
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 250. Service Order ID: (none). Symbol: QGQ9. Account: 90125 | 2019-07-08 20:07:51.657 *
Requesting order status for non-responsive order. | Symbol: UBU9 | TradeAccount: 90125 | InternalOrderID: 251 | Current Status: Order Sent | 2019-07-08 20:11:51.765 *
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 251. Service Order ID: (none). Symbol: UBU9. Account: 90125 | 2019-07-08 20:12:21.778 *
Requesting order status for non-responsive order. | Symbol: UBU9 | TradeAccount: 90125 | InternalOrderID: 252 | Current Status: Order Sent | 2019-07-08 20:15:41.806 *
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 252. Service Order ID: (none). Symbol: UBU9. Account: 90125 | 2019-07-08 20:16:11.822 *
Order cancellation failed | Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 253. Service Order ID: (none). Symbol: UBU9. Account: 90125 | 2019-07-08 20:32:50.176 *
Order cancellation failed | Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 253. Service Order ID: (none). Symbol: UBU9. Account: 90125 | 2019-07-08 20:32:52.902 *
Order cancellation failed | Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 253. Service Order ID: (none). Symbol: UBU9. Account: 90125 | 2019-07-08 20:32:53.420 *
Order cancellation failed | Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 253. Service Order ID: (none). Symbol: UBU9. Account: 90125 | 2019-07-08 20:32:55.561 *
Requesting order status for non-responsive order. | Symbol: UBU9 | TradeAccount: 90125 | InternalOrderID: 253 | Current Status: Order Sent | 2019-07-08 20:33:51.839 *
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 253. Service Order ID: (none). Symbol: UBU9. Account: 90125 | 2019-07-08 20:34:21.838 *
Requesting order status for non-responsive order. | Symbol: UBU9 | TradeAccount: 90125 | InternalOrderID: 254 | Current Status: Order Sent | 2019-07-08 20:38:41.868 *
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 254. Service Order ID: (none). Symbol: UBU9. Account: 90125 | 2019-07-08 20:39:11.856 *
Requesting order status for non-responsive order. | Symbol: UBU9 | TradeAccount: 90125 | InternalOrderID: 255 | Current Status: Order Sent | 2019-07-08 20:42:51.852 *
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 255. Service Order ID: (none). Symbol: UBU9. Account: 90125 | 2019-07-08 20:43:21.849 *
Requesting order status for non-responsive order. | Symbol: UBU9 | TradeAccount: 90125 | InternalOrderID: 256 | Current Status: Order Sent | 2019-07-08 20:44:41.877 *
Requesting order status for non-responsive order. | Symbol: UBU9 | TradeAccount: 90125 | InternalOrderID: 257 | Current Status: Order Sent | 2019-07-08 20:44:51.903 *
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 256. Service Order ID: (none). Symbol: UBU9. Account: 90125 | 2019-07-08 20:45:11.928 *
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 257. Service Order ID: (none). Symbol: UBU9. Account: 90125 | 2019-07-08 20:45:21.924 *
Requesting order status for non-responsive order. | Symbol: UBU9 | TradeAccount: 90125 | InternalOrderID: 258 | Current Status: Order Sent | 2019-07-08 20:47:41.972 *
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 258. Service Order ID: (none). Symbol: UBU9. Account: 90125 | 2019-07-08 20:48:11.969 *
Requesting order status for non-responsive order. | Symbol: UBU9 | TradeAccount: 90125 | InternalOrderID: 259 | Current Status: Order Sent | 2019-07-08 20:51:01.976 *
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 259. Service Order ID: (none). Symbol: UBU9. Account: 90125 | 2019-07-08 20:51:31.977 *
Order cancellation failed | Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 260. Service Order ID: (none). Symbol: UBU9. Account: 90125 | 2019-07-08 21:14:45.566 *
Requesting order status for non-responsive order. | Symbol: UBU9 | TradeAccount: 90125 | InternalOrderID: 260 | Current Status: Order Sent | 2019-07-08 21:15:42.066 *
Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 260. Service Order ID: (none). Symbol: UBU9. Account: 90125 | 2019-07-08 21:16:12.054 *
Requesting order status for non-responsive order. | Symbol: GCQ9 | TradeAccount: 90125 | InternalOrderID: 261 | Current Status: Order Sent | 2019-07-08 22:23:22.494 *

Orders sit in queue and time out, without reaching Transact server at all.

This is in contrast to the old/legacy Transact bridge from v1941, which launches and connects properly for trading without any issues at all.