Login Page - Create Account

Support Board


Date/Time: Sun, 19 May 2024 03:36:11 +0000



Post From: Sierra/Infinity(Transact) Partnership Question

[2019-07-08 19:17:46]
Sierra Chart Engineering - Posts: 104368
Our conclusion at this point is that particular message is coming from Transact. Follow the instructions here so we can confirm this.:
Support Board Posting Information: Providing Lines From Trade Service Log


Order placed from Transact DOM also will not appear on SC charts.
As long as you have followed the instructions here in regards to this:
Chart Trading and the Chart DOM: Viewing Orders and Trade Position on the Chart / Trade DOM

Then Transact will need to help with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-07-08 19:19:44