Support Board
Date/Time: Fri, 07 Nov 2025 00:47:56 +0000
Post From: time system to server error and missing data after computer shutdown and start up
| [2019-07-01 20:32:45] |
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There are two different problems here. 1. In regards to the operating system error with setting the date time, refer to: Global Settings Menu: Set System Date-Time from Server (Global Settings menu) 2. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Right-click on the chart before the missing data and select "Edit >> Delete andDownload Data". After about 30 seconds provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |