Support Board

Date/Time: Tue, 14 May 2024 12:27:38 +0000

Post From: Charts are frozen

[2019-07-01 14:43:40] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The problem is the Global Settings >> Data/Trade Service Settings >> Service setting is not set correctly. Most likely it needs to be set to CQG or Rithmic in your case. Have you been using one of these two services previously? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-01 14:44:15