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Direct MessagesDate/Time: Mon, 06 May 2024 02:07:12 +0000
Post From: experiencing unreasonable slippage when Trade Simulator Mode On
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The Message Log is not helpful at all here. I also cited that my software vendor has dug into the issue, citing the vendor and another user names, and found a similar issue, which he believes to be a sim bug. We have no idea what this is all about. There could not be a bug here. This does not make any sense. I am extremely unhappy comparatively with the way you have handled my issue so far.... Ok that is fine. We are just following standard procedures and you have to realize you are talking directly to engineers here who know the software intimately. So when we communicate with you, we are communicating with high confidence.You also need to understand, that the issue you present really is not possible to even technically exist when Trade >> Trade Simulation Mode On is enabled. There is some other explanation for the problem. I can easily trace from the exit price the software indicates to the Trade Activity Log and see the slippage. Can you explain this more so we can understand your issue. Provide us the relevant line from the Trade Activity Log:Trade Activity Log: Providing Trade Activity Log Data Lines to Support We suspect that you might be perhaps working with CFD data and the bid and ask prices are not where you might expect them to be. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-06-30 02:25:01
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