Support Board

Date/Time: Mon, 06 May 2024 06:41:51 +0000

Post From: experiencing unreasonable slippage when Trade Simulator Mode On

[2019-06-28 11:44:53] Link To Thread - Link To Post [Go To First Post]
Vicki S - Posts: 4
You are essentially saying I am not telling the truth and did not provide enough info, yet you have not told me what to provide. I sent a message log right before I logged the support ticket. In my original ticket, I also cited that my software vendor has dug into the issue, citing the vendor and another user names, and found a similar issue, which he believes to be a sim bug. When, instead of answering me directly, you posted my ticket on this public log, I removed the name citations. Can you please refer to the log I sent and the original ticket with name citations? If you have any further questions, either tell me what to provide or deal with me directly v a public forum and I can provide the vendor's and user's names. As a new SC user and long-time NT user and lifetime license holder, I am extremely unhappy comparatively with the way you have handled my issue so far....