Login Page - Create Account

Support Board


Date/Time: Tue, 07 May 2024 14:36:13 +0000



Post From: real time data stopped on 6/19/2019

[2019-06-24 15:22:42]
Sierra Chart Engineering - Posts: 104368
Select File >> Close All Chartbooks.

Open a new chart for that symbol through File >> Find Symbol.


Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers


Are you now receiving the real-time data? Or the same error?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing