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Date/Time: Fri, 03 May 2024 13:57:50 +0000



Post From: Question if Server is down

[2019-06-18 19:46:58]
Sierra Chart Engineering - Posts: 104368
does the backup servers (4 and 1) automatically kick in when an order is sent and server 2 (primary server) is down for that second?
Yes if these are the backup servers you have specified.

However, there is no order retransmission. We do not regard that as safe.

Also, it is unlikely that an order is going to be sent right at the moment when a server is down and there is a reconnection occurring. If a server is down there is going to be a reconnect to the next available server. And a server going down is very unlikely to begin with.

What piece of code do I need to add to my study?
You have to work out the details of resubmitting order yourself.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-06-18 19:47:37