Login Page - Create Account

Support Board


Date/Time: Sun, 28 Apr 2024 08:02:48 +0000



Post From: Issue with session times and candles opening / closing

[2019-06-17 14:02:37]
Sierra Chart Engineering - Posts: 104368
We see you are using IQ Feed. What is the reason to use IQ Feed? You are going to get a much better quality of service and much lower cost by using the Sierra Chart Exchange Data Feed:
Sierra Chart Exchange Data Feed

Anyway, we are not observing this issue:
http://www.sierrachart.com/image.php?Image=1560780411267.png (Updated screenshot. Disregard the duplicate September 2019 line at the end of the chart. We will take care of that. )


Therefore, the issue you are having would seem to be related to an IQ Feed out of order time stamping problem.

Another reason to use our data feed. There is no reason not to use it. You are going to be better off.

You also need to disable this option:
Chart Settings: New Bar at Session Start (Chart >> Chart Settings >> Session Times >> Intraday Chart Session Times menu)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-06-17 14:07:31