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Date/Time: Mon, 06 May 2024 19:58:26 +0000



Post From: ticker symbol

[2019-06-14 17:12:55]
Sierra Chart Engineering - Posts: 104368
This requires activation of the S&P Indices exchange:
Sierra Chart Exchange Data Feed: Cash Indexes

Once you activate this exchange you can also get the ES premium as well.

Also you should not be getting any kind of a download error for this particular symbol:
ESM19-$INX

Even if you do not receive real-time data you should be getting the historical data.

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

After about a minute provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-06-14 17:14:57