Support Board

Date/Time: Sun, 19 May 2024 13:24:43 +0000

Post From: just down loaded new software

[2019-06-09 22:14:40] Link To Thread - Link To Post [Go To First Post]
User876085 - Posts: 14
Thank you. I have already checked this option. The 64 bit box is not checked. An update. I have 2 versions of Sierra charts on my PC. Transact and Sierra direct. My dll's will not run on the newest transact version of sierra charts Ver 1928 32 bit (27267:27269) My dll's will run on my direct account of Sierra charts running version 1882-32 bit 26436. Just upgraded the direct Sierra chart software to Ver 1928 32 bit (27267:27269). Guess what now my dll's will not run on the newest version of software in my direct account. Some type of incompatibility has occurred between the two versions. Have you had any reports to support this? Have attached one of the dll's that is having the problem. What is going on? Can I get the old version of software (1882-32-bit 26436) uploaded back onto my PC. Followed the instructions on support board on how to accomplish this and was not given an option to down loan a previous version. I will be home all day tomorrow. Can someone please help me. I am more than willing to pay for phone support to get this corrected. Please help cannot trade at this point. 801-597-2408


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