Support Board

Date/Time: Tue, 23 Apr 2024 13:31:31 +0000

Post From: Notice: Market Statistics for 2019-05-15

[2019-05-15 15:32:07] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The market statistics for 2019-05-15 which rely on the pevious day's closing price are using the closing price from 05-13 rather than 05-14. This was due to a software update yesterday. We were not aware of this problem at the time and we are looking into it today but it is not going to be resolved until after the close. The TICK calculations are not affected. Additionally, over the weekend we completed the final transition to the Open Feed from Barchart which is used for our US equities data feed. This is a much newer and higher performance data feed than the prior data feed. Although this data feed does not provide any daily statistics like the previous close, open, high, low values. We have to calculate these ourselves. It is for this reason in part, that we have encountered this problem today since we cannot rely on the exchange provided values. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing