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Date/Time: Sun, 05 May 2024 14:06:40 +0000



Post From: Problem loading certain ES weekly options, using IB

[2019-05-15 03:58:21]
Sierra Chart Engineering - Posts: 104368
I wouldn't be so fast to make that claim. You might want to look at your own engineering... I write a lot of code against the IB API myself (which, I agree, has a terrible design), and I do get the right symbols. So this might not be entirely their fault.
We will be very fast to make this claim and we are a 1000% certain that the fault is with TWS. It always is. It takes a lot of troubleshooting and explanation to explain the problem that you are having. We did have a quick look at this, and we can see how this condition could arise and that is due to contract ID conflicts. Once a contract ID has been resolved to a particular options symbol, then when an order or position or fill comes through that contract ID, that particular options symbol is going to be what is used. So the contract ID conflicts are going to be on the TWS side. Not on the Sierra Chart side. This is impossible.

Also, you might want to investigate the new REST/WebSocket API provided by IB.
Never in a million years. We are not spending any further time on this nonsense.

I guess I just need to accept that Sierra Chart has close to zero support for proper options trading,
This is completely untrue. This is why we have developed this new service which supports options:
Sierra Chart / Trading Technologies Futures Order Routing Service

It says:
Over time this is meant to be an alternative or replacement for other supported trading gateways like Rithmic, CQG, CTS, Gain Capital, Interactive Brokers. It is the intent that it will be cost competitive with other services. By June/July 2019 we will be releasing a new Service Package which includes the data feed for the CME and later EUREX, and removes symbol count limitations or greatly increases them.

It allows Sierra Chart development to focus on one solution and making it the best solution rather than spreading our resources thinly among multiple solutions and each of those other multiple solutions being less than the best. And it also allows Sierra Chart development to focus more on the development of Sierra Chart itself rather than chasing all of these other external services and their problems every single day.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-05-15 04:02:42